ALL AGES DRIVING ACADEMY — ENROLLMENT REQUEST AND SERVICE POLICIES
Effective October 18, 2026.

We are accepting enrollment requests. Submitting this form does not confirm an appointment or create a payment obligation. Choose available lesson times on the booking calendar or contact the school for scheduling assistance.

1. PAYMENT & SCHEDULING
Payment for an agreed service is due in full at pickup, before instruction. Submitting enrollment does not reserve or confirm a lesson time and does not create a payment obligation. Cancellation fees apply only to confirmed appointments.

2. DRIVING-LESSON PACKAGES & REFUNDS
Driving-lesson packages are assigned to one student and cannot be shared or transferred. Students should complete their package within 12 months of payment. If more time is needed, contact the school to request an extension. Unused prepaid instructional hours will not automatically be forfeited solely because 12 months have passed.
Students may cancel their remaining driving-lesson package and request a refund for unused instructional hours at the package's original hourly rate, less separately owed and previously disclosed cancellation fees. Completed hours will not be repriced at the single-lesson rate. Approved refunds will be issued within 14 calendar days, generally through the original payment method.
These unused-hours refund terms apply to driving-lesson packages, not to the fixed-fee DMV test vehicle package described below.

3. DRIVING-LESSON CANCELLATION, RESCHEDULING & STUDENT LATENESS
Give at least 24 hours' notice to cancel or reschedule a driving lesson without a fee. Less than 24 hours' notice or a no-show results in a $50 fee. The lesson credit remains available to reschedule; the school will not also deduct its instructional hours. The fee is due before the next lesson. The school may waive it for an emergency or other circumstances.
Please be ready at the confirmed pickup location at the scheduled time. If the student is less than 15 minutes late, the lesson may proceed and will end at the originally scheduled time. The reserved lesson is charged in full, with no additional late-arrival fee. Only actual instruction time will be recorded toward required training hours; additional instruction may be needed to complete those hours.
If the student is not ready within 15 minutes after the scheduled start time or the instructor's actual arrival, whichever is later, the appointment may be treated as a no-show. The $50 fee applies, but the lesson credit remains available to reschedule.
Cancellation and rescheduling requests may be made through the appointment-management link, by phone to (844) 633-5353, or by email to support@allagesdrivingacademy.com. Notice is measured when the school receives the request, including after hours.

4. INSTRUCTOR ARRIVAL & DELAYS
Our instructors make every effort to arrive on time. However, because lessons take place on public roads, an instructor may arrive up to 15–30 minutes late due to traffic or other legitimate circumstances beyond their control. Such delays do not constitute a cancellation and are not grounds for a refund. If a delay occurs, the full scheduled lesson time will still be provided. If the instructor is unable to attend, we will offer an alternate date and time to accommodate the student at no additional charge.

5. SCHOOL-INITIATED CANCELLATIONS
If the school cancels a lesson because of weather, a vehicle issue, instructor illness or another school-related reason, the lesson will be rescheduled at no additional charge and no cancellation penalty will apply to the student.

6. DMV TEST VEHICLE PACKAGE — $285
This package includes a school vehicle for the DMV driving test and instructor support throughout the appointment. Your instructor will assist with DMV office check-in and required paperwork, guide you through each step, remain at the DMV throughout your appointment, provide the vehicle's proof of insurance for the test, and drive you back to your agreed drop-off location afterward. The instructor does not accompany you inside the vehicle during the DMV driving test.
The package reserves the vehicle and instructor for a three-hour appointment window, making them unavailable for other bookings. The $285 is a fixed package fee, not an hourly rate. Finishing early or using less than the reserved time does not qualify for a partial refund or lesson credit.
If the DMV testing process takes longer than three hours, there is no additional charge for completing that appointment.
The student must bring all required documents and meet DMV testing requirements. DMV determines eligibility to test and the test result.

7. CANCELLATION BY DMV AT THE APPOINTMENT
If DMV cancels or cannot conduct the test after we arrive for the appointment, for a reason outside the school's control and not caused by the school's failure to provide the agreed service, the $285 package fee remains payable and is not refundable, except where required by law.
The fee covers the vehicle and instructor's reserved time, transportation, and appointment assistance—not a guarantee that DMV will conduct the test. Return transportation to the agreed drop-off location remains included.
This section addresses cancellation by DMV after arrival. Student cancellations and cancellations before departure are addressed below. Charges when a student cannot test because of missing documents are addressed in Section 10.

8. DMV PACKAGE CANCELLATION & RESCHEDULING
If the student cancels or reschedules at least 24 hours before the confirmed pickup time, no cancellation fee applies. The student may reschedule or receive a refund of any package payment.
If the student cancels with less than 24 hours' notice or misses the confirmed pickup, a $50 fee applies. Any remaining prepaid amount may be refunded or applied to a replacement appointment. The full $285 package fee will not also be charged for that cancelled or missed appointment. The school may waive the $50 fee for an emergency.
If DMV cancels before the instructor departs for pickup, the student may choose free rescheduling or a refund of any package payment. If DMV cancels after arrival, Section 7 applies.
If the school cannot provide the agreed DMV package service, the student may choose free rescheduling or a full refund of any package payment.
Cancellation and rescheduling requests may be made through the appointment-management link, by calling (844) 633-5353, or by emailing support@allagesdrivingacademy.com. Notice is measured when the school receives the request, including after hours.

9. BOOKING AND SCHEDULING PRIVACY
We collect appointment dates and times, selected services, pickup and agreed drop-off information, booking references, and appointment changes to arrange and provide your services.
Authorized school staff use this information to manage appointments. When Google Calendar synchronization is enabled, appointment details—including the student's name, contact information, service, pickup location and booking reference—may be sent to the school's connected Google Calendar. DMV permit or license numbers, dates of birth, and signed enrollment agreements are not included in calendar events.
Email providers process recipient addresses and message contents to deliver verification codes, confirmations, reminders, and appointment updates. Automated text messaging is currently disabled.
Private appointment-management and agreement-access links should not be shared with others. Contact support@allagesdrivingacademy.com to request assistance with your information.

10. REQUIRED DMV DOCUMENTS AND TEST ELIGIBILITY
Students are responsible for bringing the original documents DMV requires and meeting its testing requirements. The school will provide a preparation checklist and ask the student to confirm readiness before departure. DMV makes the final decision about eligibility to test.
If a missing document or eligibility issue is identified before departure, contact the school immediately. The student cancellation and rescheduling policy applies, with an emergency exception at the school's discretion.
If the school has provided transportation and appointment assistance, but DMV cannot conduct the test because the student lacks required documents or does not meet testing requirements, the $285 package fee remains payable, except where required by law. Return transportation to the agreed drop-off location remains included.
This charge does not apply when the test cannot proceed because the school failed to provide its agreed vehicle, documentation, or service.